Paul Becker

Cancellation & Refund Policy

Applies to all events, intensives, masterclasses, workshops, and private sessions purchased through paulbecker.ai.

1. All Sales Are Final

Every ticket, registration, and session purchased through paulbecker.ai is sold on a final-sale basis. Because seating and instructor time are limited and reserved for you at the moment of purchase, we are unable to offer cancellations or monetary refunds once a purchase is complete. This is consistent with standard practice for live events and ticketed performances.

2. Your Options If Your Plans Change

While purchases are non-refundable, we want every customer to retain the full value of what they paid. If you are unable to attend, you have two options:

• Credit toward a future event. We will issue a credit equal to the amount you paid, which you may apply to any future Paul Becker event, intensive, masterclass, or session in any city or on any future date.
• Transfer to another person. You may transfer your ticket or registration to another individual at no charge. The new attendee simply needs to be named in advance so we can update the roster.

To request a credit or arrange a transfer, email team@paulbecker.ai before the event date and we will take care of it.

3. Skeleton Crew Experience Deposits and Enrollment Fees

The Skeleton Crew Experience is a limited-capacity, production-based experience involving a live film shoot, hired crew, camera equipment, production resources, studio or location expenses, planning, scheduling, and other costs that are committed in advance based on confirmed enrollment.

All deposits, enrollment fees, partial payments, and full payments made toward the Skeleton Crew Experience are final, non-refundable, and non-cancellable. This includes the initial deposit and any additional payments made toward the full enrollment amount.

By completing your purchase, paying a deposit, making a partial payment, or acknowledging this refund policy, you understand and agree that your spot is being reserved specifically for you in a limited-capacity production. You further understand that once your enrollment is confirmed, we may stop marketing or offering that spot to other potential participants, and we may begin applying funds toward production-related costs, including but not limited to crew, camera gear, equipment rentals, staffing, creative preparation, administrative costs, studio or location fees, and other expenses connected to the film shoot you are participating in.

Because these commitments are made in reliance on your enrollment, we cannot provide monetary refunds for deposits, partial payments, or enrollment fees if you cancel, are unable to attend, change your plans, or choose not to participate.

If you are unable to attend, you may request, at our discretion, either a credit toward a future Paul Becker event or permission to transfer your enrollment to another approved participant, provided the request is made before the event date and the replacement participant is confirmed in advance. Credits and transfers are not guaranteed and do not change the non-refundable nature of the original deposit or enrollment fee.

If the Skeleton Crew Experience is cancelled by us, and no rescheduled date or comparable replacement experience is offered, we will provide either a refund or a credit in accordance with the “Events Cancelled By Us” section of this policy.

4. Events Cancelled By Us

If we cancel or reschedule an event and you are unable to attend the new date, you may choose either a full refund of the amount you paid or a credit toward a future event. This is the only circumstance in which a monetary refund is provided.

5. Private Sessions and One-on-One Mentorship

Private and one-on-one mentorship sessions, including those included with Pro Track registrations, may be rescheduled freely up until 24 hours before the scheduled time using the reschedule option in your calendar invitation. Cancellations made within 24 hours of the scheduled time, and no-shows, forfeit that session with no refund and no reschedule. Booked sessions remain available to you until you attend or reschedule them.

6. How to Reach Us

Questions about this policy, a credit, or a transfer should be sent to team@paulbecker.ai. We respond to every request and will always work with you to make sure the value of your purchase is honored through a credit or transfer.

7. Chargebacks

If you believe there is a problem with your purchase, please contact us first at team@paulbecker.ai. We resolve concerns quickly. Filing a chargeback or payment dispute for a completed purchase, after a service has been delivered or made available to you, is contrary to this final-sale policy that you agreed to at the time of purchase.